Your personal information matters to us. 99db's Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe. Please take a moment to read it before using the platform.
99db places the highest importance on user privacy. Our Privacy Policy is built in accordance with international data protection standards. It tells you exactly what information we hold about you, why we need it, and how we keep it secure.
A privacy policy is more than just words on paper. 99db is committed to ensuring that every Bangladeshi user's personal data is handled properly and never misused. Whether you're registering on our platform, playing games, or making transactions — protecting your information at every step is our responsibility.
This policy is primarily intended for those who have created or are looking to create an account on 99db. The language used is kept simple and straightforward so you can easily understand what we do with your information.
99db collects various types of information, which can be grouped into three main categories:
a) Information You Provide Directly:
b) Automatically Collected Information:
c) Information Received from Third Parties:
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity Information | Name, NID, Date of Birth | During Registration & KYC |
| Contact Information | Email, Phone Number | During Registration & Updates |
| Financial Information | Mobile banking number | In Deposits & Withdrawals |
| Technical Information | IP, Browser, Device | Each Session |
| Gaming Information | Betting history, scores | During Gameplay |
99db collects information only for necessary purposes — no excess or irrelevant data is gathered. The core reasons are:
Collected data is used solely for specified purposes. 99db never sells your information or shares it with third parties for advertising.
How Your Information Is Used:
99db shares your information with third parties only in very limited and specific circumstances. Details are outlined below:
| Third Party | Why It's Shared | How Much Information |
|---|---|---|
| Payment Processors | To Process Deposits & Withdrawals | Transaction-related only |
| KYC Verifier | To Verify Identity | Document Copies & Personal Information |
| Security Agencies | To Prevent Fraud | Suspicious activity information |
| Legal Authorities | By order of a court or government authority | Specific Data as Required |
| Technology Infrastructure | Server Hosting & Data Storage | Encrypted Data |
99db uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help keep your session active and remember your preferences.
Types of Cookies We Use:
99db uses industry-leading technology and processes to protect your data. Security is an ongoing commitment, and we conduct regular system reviews.
Under 99db's Privacy Policy, you have the following rights. To exercise any of them, please contact our support team.
99db does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal obligations and security requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Directive |
| KYC Documents | 5 years | Identity Verification Requirement |
| Support Messages | 3 years | Service Quality Verification |
| Login Log | 12 months | Security Monitoring |
| Cookie Data | At end of session or 30 days | Technical Requirements |
99db may update this Privacy Policy as needed. Changes may occur due to new legal requirements, technical updates, or improvements to our services.
For significant changes, we will:
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend reviewing any change notifications when you receive them.
Here is an overview of the measures we have taken to protect your personal information.
Every data transfer is protected with 256-bit SSL encryption — from transmission through to storage, every step is encrypted.
99db never sells your personal information to third parties. No data is passed to advertisers or data brokers — this is a core commitment we stand by.
NID or passport copies submitted for identity verification are stored in a separate encrypted storage. Only authorized staff can access them for specific, approved purposes.
If you'd rather not receive promotional messages, you can opt out at any time with a single click. You have full control over your communication preferences.
Data is deleted once it is no longer needed. Only information subject to legal retention requirements is kept for the specified period. Holding on to unnecessary data goes against our policy.
Our dedicated support team is always available for any privacy-related questions or requests. You can easily request to view, correct, or delete your data at any time.
If you can't find it here, visit our FAQ Page View or contact support.
Your data is fully secure at 99db. We operate under a transparent privacy policy. Open an account today and enjoy casino, betting, bingo, and much more with complete peace of mind.