99db Terms & Conditions – Know the rules before using the platform

99db (https://99db.pro) is an online gaming and entertainment platform. These Terms and Conditions constitute a legally binding agreement between 99db and its users. By accessing or using the platform, you agree to be bound by these terms.

To use 99db's services, you must:

• Be at least 18 years of age
• You must be legally eligible to participate in online gaming under the laws applicable in your country.
• Have the legal capacity to enter into a binding agreement on your own behalf
• Must not have been previously banned by 99db

Each individual may only register one account on 99db. If a person is found to hold multiple accounts, all accounts will be closed and any funds on balance may be forfeited.

You must provide accurate and complete information when registering. Accounts created using false information may be closed at any time. After registration, you may be required to submit one of the following documents for identity verification (KYC):

• National ID Card (NID)
• Passport
• Driving License
• Bank statement or proof of payment method

You are responsible for keeping your account password confidential. If you become aware of any unauthorized access to your account, you must notify our support team immediately. The account holder is responsible for all activity carried out under their account.

99db supports all major payment methods in Bangladesh, including bKash, Nagad, and Rocket. Deposits are typically processed instantly. Minimum and maximum deposit limits may vary depending on the payment method.

The following conditions apply to all withdrawals:

• Withdrawals are only available to verified accounts.
• Withdrawal requests are typically processed within 1–3 business days.
• Your first withdrawal must be made through the same payment method used for the deposit.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Wagering requirements must be met before bonus funds can be withdrawn.

99db regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are detailed on the relevant promotion page. Please read those terms carefully before claiming any bonus.

General bonus policy:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first.
• Any attempt to abuse bonuses or commit fraud will result in the entire bonus being forfeited.
• Attempting to claim the same bonus across multiple accounts is prohibited.
• 99db reserves the right to modify or cancel any promotion at any time.

Terms for free spins, cashback, or special tournament bonuses may differ. These bonuses have a limited validity period, and any unused bonus will be automatically forfeited upon expiry.

All games on 99db are powered by internationally certified Random Number Generator (RNG) technology, ensuring completely fair and unbiased outcomes.

• If a game result is found to be incorrect due to a technical error, 99db reserves the right to apply the correct result.
• If a game is interrupted due to network issues, the outcome will be settled based on the saved data at the time of disconnection.
• Exploiting any software vulnerability or bug for personal gain is strictly prohibited.
• In Live Casino games, the dealer's decision is final.
• Sports Betting settlements will be based on the official result of the relevant match.

The following activities are strictly prohibited on 99db. If detected, they may result in account closure and legal action:

• Using the platform for money laundering or as a channel for funds from illegal sources
• Playing games using bots, automation software, or artificial intelligence
• Selling, renting, or transferring your account to another person
• Operating multiple accounts belonging to the same individual
• Using a false identity or fraudulent documents
• Creating multiple accounts to abuse bonuses
• Coordinated betting against the platform or match fixing

99db is firmly committed to responsible gaming. Gaming is meant to be an enjoyable form of entertainment — it should never be treated as a source of income or a solution to financial difficulties.

Here's what we encourage you to do:

99db's account settings let you set deposit limits, session time limits, and self-exclusion options. For more details, visit our Responsible Gaming View page.

99db treats the protection of users' personal data as a top priority. We use industry-standard SSL encryption technology, and your information is never sold to third parties.

Information we collect and how we use it:

• Name, contact details, and ID provided at registration
• Transaction history and payment details
• Gaming history and platform usage data
• Technical data related to your device and IP address

For more details, visit our Privacy Policy Read.

You may close your account at any time by submitting a written request to our support team. Please withdraw any available balance before closing your account.

99db reserves the right to suspend or close accounts without prior notice in the following circumstances:

• Breach of terms and conditions
• Suspected fraudulent or deceptive activity
• Registering with false information
• Accounts inactive for an extended period (over 12 months)
• Court orders or directives from regulatory authorities

99db reserves the right to update or amend these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email or displayed on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions are governed by international gaming law. Any disputes will first be addressed through negotiation. If a resolution cannot be reached, the matter will be referred to international arbitration.

99db shall not be held liable for any of the following:

• Games interrupted mid-session due to loss of internet connection
• Losses caused by issues with the user's device
• Delays caused by third-party payment processors
• Temporary service disruptions due to unexpected technical issues